Our connections with leading brands have given us access to a higher level of security solutions and products.
Our confidence in TVT permits us to offer a 3-year warranty, along with a swop-out policy on selective products.
We like that TVT intends to take “every pixel captive” so there has never been a clearer choice when it comes to picture quality and reliability.
We at Skynatics mean business therefore our RMA (Return Management Authorisation) rates are well under 1%.
Through our well-equipped and trained Sales and Technical teams, we seek to provide the best possible advice and technical support whether remotely or on-site.
Maintenance Service Fee
- Servicing-
Maintenance
Monthly maintenance and testing of our security systems are crucial for ensuring optimal performance and early detection of potential issues, hereby providing an efficient, safe and secure environment of our operations.
Fees below Exclude VAT:
R 550
- charge for Call Out
R 450
- charge per Till service
R 350
- charge for POS (Point of Sale)
R 550
- charge per B/O (Back Office)
Maintenance Service Fee
- Support-
Remote Support
Remote access to your security systems is made possible using special IP-based modules and linked to android and IOS applications found on Google Play and Apple I-stores.
You will be able to access your device from anywhere in the world by a click of a button.
Fees below Exclude VAT:
R 550
- charge to clients not on service plan
R 550
- charge to re-register a license
Maintenance Service Fee
- SUPPORT-
On-Site Support
Our on-site support extends to installers of CCTV, alarm systems, as well as any retail client with a
Point-of-Sale system.
As a customer "that needs an installer" or someone that just needs help, we are here for YOU!
Fees below Exclude VAT:
R 550
- charge for Call Out
R 550
- charge per hour of labour
Block
- PRODUCT SOFTWARE -
Software Installation
Installation of a professional security system or intrusion detection system, must be done by a qualified trained Specialist to ensure proper installation and performance of your security system.
Certain laws are in place to regulate the proper installation and operation of these systems, to safeguard against any malpractice of accredited installers.
Do you need help with a security product’s software?
We offer training at our Centurion & Edenvale stores.
The training material covers theory, practical on-the-field and technical aspects and oftentimes is presented by the brand company.
We have experienced these sessions, as a great opportunity for Installers to network with one another and glean "knowledge" and humorous accounts of what "not to do in the field".
